Pestana Promenade Ocean Resort Hotel

The hotel is very well located adjacent to the fairly level promenade. There are bus stops right outside enabling easy travel into Funchal or in the opposite direction. Within the vicinity there are various restaurants and shops and I think the location is excellent with beautiful sea views. I loved the outdoor pools and the bright coloured leaves and flowers of the well-maintained gardens. The public areas are very clean and attractive and have good Wi-Fi signals. The buffet breakfast was excellent with a huge choice of hot and cold items, including foods suitable for people with special diets. I was surprised to find that even champagne was on offer! The staff in the dining room were very attentive and the room was kept clean and tidy throughout my stay. I met some very nice people which was great for a solo traveller. This gave me companionship on a couple of days and someone to eat breakfast with on another day. Discussions were very interesting. it was lovely to come back after being out one day to find a plate of fresh fruit in the room. Another day I was given a small bottle of Madeira wine when I made enquiries about the apartments available and the arrangements. It was very nice to have tea and coffee making facilities in the room with a variety of beverages available. Also great to have a small fridge.

Lovely swimming pools, both indoors and outdoors. Amazing view from our room. Great location close enough to Funchal and on the promenade for nice walks. Also close to lots of restaurants. Good buffet breakfast with lots of choice. Nice and helpful staff.

We were given a warm welcome with a glass of madeira on arrival and a basket of fruit the following day. Our room was very comfortable with a powerful shower, kettle and a sea view. The included buffet breakfast offered a great choice and also included Portuguese custard tarts, pancakes, omelettes to order and fresh bread. We loved starting our day with breakfast overlooking the sea. The pool area is stunning with infinity pool, beautiful gardens and plenty of sunbeds. The tours offered are very good value. We did the full day West Coast tour which was very enjoyable. The hotel is a good 45 minute walk to the centre of Funchal but it's surrounded by good restaurants and shops and is right next to the promenade which is great for walks. There are always plenty of taxis available but we just took the no 1 and 2 buses into the centre for 2 euros. What we liked most about Pestana Promenade was that all of the staff were so helpful, efficient and friendly.

The staff were absolutely amazing! The rooms were always cleaned impeccably and the pools were great! Breakfast buffet was delicious!

Excellent location just in front of Lido promenade and few hundred meters from Lido swimming pools; very friendly and helpful personal; enjoyable breakfast 😊; nice comfortable room at least for 2 persons (our room was on a ground floor opposite to the swimming pool with nice trees and flowers between the terrace and the pool; a lot of possibilities for hiking and sightseeing. All over we had a very enjoyable stay!!